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[System Development and Operation Support] GHD (Global Help Desk)

We provide a support system that aligns with operating hours worldwide! We can also assist with public relations activities.

At GHD (Global Help Desk), we provide 24/7 support for various inquiries in English regarding computer systems. We offer a support system aligned with global operating hours. By facilitating collaboration between overseas system users and relevant departments in Japan, including translation and incident management, we assist in the smooth execution of operations abroad. In addition to handling inquiries, we can also assist with public relations activities such as English translation of manuals and sharing of troubles and maintenance notifications from Japan to overseas. 【Features】 ■ A support desk available 24/7 staffed by specialized personnel fluent in English ■ Support for collaboration between overseas system users and relevant departments in Japan, including translation and incident management ■ Functions as a comprehensive contact point when multiple systems are involved ■ Helps improve efficiency by eliminating the burden of night shifts for system maintenance personnel in Japan *For more details, please refer to the PDF document or feel free to contact us.

• Company：ソフトテックス 本社
• Price：Other

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